Privacy policy

Riya Homes ("we", "us") is a real-estate consultancy serving Delhi NCR. This policy covers our website, our enquiry forms, and lead forms we run on platforms such as Facebook and Instagram. For anything in this policy, contact us at +91 75504 00495.

• •Details you submit in an enquiry form: your name, mobile number, and any optional answers such as city, budget range, purchase purpose or site-visit preference.
• •Details you share when you call or message us on WhatsApp, including your phone number and the content of the conversation.
• •If you enquire through a Facebook or Instagram lead form, the information you submit there along with the campaign or ad it came from.
• •Basic technical information needed to run the website securely (such as request logs). We do not run advertising trackers on this site.

• •To respond to your enquiry and share details of the project you asked about.
• •To contact you by phone call, WhatsApp or SMS about your enquiry — by submitting a form you consent to being contacted this way.
• •To arrange and coordinate site visits.
• •To keep internal records of enquiries and follow-ups so you don't have to repeat yourself.

• •We never sell your personal information.
• •We never share your details with unrelated marketers.
• •We never ask for payments, OTPs or bank details over the phone.

• •The developer or seller of the specific project you enquired about, so your booking and site visit can be processed.
• •Service providers that run our infrastructure (website hosting and our secure customer database). They process data on our behalf and cannot use it for their own purposes.
• •Authorities, if the law requires it.

We keep enquiry records while they are useful for serving you and for a reasonable period afterwards for business records. If you ask us to delete your details, we will remove them from our active systems.

• •Ask what information we hold about you.
• •Ask us to correct or delete your information.
• •Ask us to stop contacting you — one call or WhatsApp message is enough.

To exercise any of these, call or WhatsApp +91 75504 00495. We comply with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

If we change this policy, the updated version will be published on this page with a new "last updated" date.